Practice Leader-ERP Consulting

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Any US City
$100,000 - $110,000
Job Type
Direct Hire
May 13, 2017
Job ID

Our client is looking for a Practice Leader, Professional Services to join their Productivity Software Business Unit  - YOU CAN BE LOCATED ANYWHERE IN THE US WITH ACCESS TO A MAJOR AIRPORT

The Practice Leader, Professional Services leads a team of professionals who deliver end to end software solutions built around our management information systems.  Our customers include a broad section of the Printing Industry from the largest multinational companies to mid-size operations.  This energetic leader is passionate about customer success and is responsible for the team’s revenue growth, utilization and profitability.

Job Description:

·        Leads overall team to achieve its revenue and margin goals, including people managers

·        Develops implementation methodology, templates and deliverables applicable for the market

·        Defines process of ensuring standard status reporting, forecasting, and financial management of large programs

·        Implements and drives internal change management with a virtual team and obtains consistency in delivery

·        Develops and acquires new skills focused on business consulting, program management, process consulting and solution architecture

·        Enables team members to achieve their utilization goals

·        Enables clients to realize project success

·        Builds on project success to ensure clients will both recommend us and continue to engage our services

·        Prepares Statement of Work for sales opportunities

·        Serves as an escalation point to resolve client issues including scope management

·        Develops and maintains relationships with key clients

·        Works closely with product management, product development and support to meet client’s needs


Job Requirements:

·        Prior experience successfully leading teams of people through multi-month system implementation and integration projects is required. Experience leading complex ERP projects is preferred

·        12-15 years of experience in having implemented large programs in Fortune 1000 companies

·        7-10 years of managing program managers, project managers, process consultants,

·        Experience working with Manufacturers, Consumer Packaged Goods companies a plus

·        Experienced in driving new business opportunities and positioning services offerings to extract more business from install base

·        Ability to work in a fast paced environment and ability to manage and drive change

·        Ability to influence customers to see value in services offerings and becoming long term trusted advisor

·        Bachelor’s degree is required / Master’s degree preferred

·        Experience building and driving process for a growth business preferred

·        Ability to independently lead your team to its goals and independently drive customer expectations is required

·        PMP certification is a plus